How to Locate your Bikes Serial Number

1. Why Is the Serial Number Important?
The serial number is a unique identifier for your Blix bike. It is required for:

• 
  *Registering your bike for warranty coverage.

• *Ordering replacement parts.

• *Reporting a stolen bike to authorities.

• *Contacting Blix support for troubleshooting or repairs.

2. Where to Find the Serial Number
The serial number is typically located in one of the following areas on your Blix bike:

• 
  Near the Bottom Bracket:

  • The bottom bracket is the part of the frame where the pedals attach.

  • Turn your bike upside down or use a flashlight to locate the serial number stamped on the frame.

  • Example: Look for a combination of letters and numbers, often starting with “US.”

• 
  On the Rear Dropout:

  • The rear dropout is where the rear wheel attaches to the frame.

  • Check the metal area near the rear wheel axle for the serial number.

• 
  On the Head Tube:

  • The head tube is the part of the frame where the handlebars connect.

  • Some Blix bikes may have the serial number stamped here.

3. Step-by-Step Instructions with Images

• 1.) A sticker on the frame, where the kickstand is attached (or more towards the middle of the bike):
  
    
  
  2.) Stamped into the frame where the left pedal arm attaches:
  
  
  
  3.) Stamped into the frame, underneath the bike, going across the bottom bracket area (the part that attaches the two pedal arms together):
  
  
  
  4.) If this is a newer bike or you still have the box, you will find the serial number on the box, in the barcode area where it says "frame" or "frame no.":
  
  
  
  5.) Bikes purchased prior to 2019 may have their serial numbers stamped on the frame near the front fork. Some of these bikes also have serial numbers starting with AU, ON, or BA, depending on the manufacturing factory.
  
  
   

4. Tips for Cleaning the Area
If the serial number is hard to read due to dirt, rust, or wear:

• Use a soft cloth and mild soap to clean the area gently.

• For stubborn dirt, use a toothbrush or a small cleaning brush.

• Avoid using abrasive materials or harsh chemicals that could damage the frame.

5. What to Do If You Can’t Find the Serial Number
If you’ve checked all the locations and still can’t find the serial number:

• Contact Blix Customer Support at support@blixbike.com or call (855) 655-2549.

• Provide your order number to help us locate your bike’s details.

Pro Tips:

• Take a photo of your serial number and save it in a secure place for easy access.

• 
  Register your bike on the Blix website as soon as you receive it to ensure warranty coverage.

• 
  If your bike is stolen, report the serial number to local authorities and provide it to Blix for assistance.