My motor shuts off while riding

When riding, your motor is designed to protect both you and the bike from harm. If it shuts off and you are not riding up an extrememly steep hill or have exceeded max loading capacity, you should check: the pedal assist level, how much throttle is being used, and the terrain you are riding on as the motor may be overheating. If this issue continues, please contact us at suport@blixbike.com or 855-655-2549