Our team of customer experience and e-bike specialists are available over the phone Monday - Friday 9 am - 5 pm PT at (855)-655-2549.
We also encourage checking out our products page, for general information, maintenance, and troubleshooting. You can also check out our Support Center. Here are forms listed below, if you come across any questions:
- Questions about a future or current order, you can fill out a form here.
- Questions about product support or troubleshooting, you can fill out a form here.
If you would like to request a return for a refund, you can fill out a form here.(Please read the return policy thoroughly)
For all other inquiries, please contact us at Blixbike.com/support. Due to Covid-19, call volumes, and emails are high. Please allow 1-2 day response time, and a representative will get back to you in a timely manner.