In order to activate your warranty, it is necessary to follow these steps below:
1) First, register your bike(s) with us. Below is a link that will take you directly to our registration form: https://blixbike.wufoo.com/forms/register-your-blix/
2) Once your bike(s) is registered, fill out a Warranty and Technical Support form here. Please be sure to include a photo or video of the behavior you are experiencing in this form, as this will help our technical support team provide you with the best course of action moving forward.