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For the majority of Blix bikes, the serial number is stamped into the frame on the bottom bracket (where the pedal arm rotates). Look for an alphanumeric code 10 -11 digits long. For Packas, it's usually stamped into the underside of your frame, just below where the cranks meet your frame! Along with typing out your serial number, please attach a photo of the serial number below. Please attach a photo or video of the problem you are experiencing below. This will provide our team with a visual verification to properly diagnose the issue and provide you with the best course of action.

Mileage is available on your display at the bottom of the screen, labeled "ODO". If you are unable to get the bike mileage, please put 0.

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